A client feedback tool that keeps every revision request in one thread.
A revision note left as a DM. A comment on version 3 of a file that's already on version 7. A one-line email that just says "can we tweak this?" Supportivo gives every client one place to leave feedback — attached to the actual files, tracked as a single ticket from the first note to final sign-off — instead of scattered across whichever app they happened to have open.
Every revision request, in one place — files and feedback together.
One ticket per request, start to finish
A revision request opens as a ticket and stays open until it's resolved — status moves from open to waiting on client to closed, so you always know which round you're actually on instead of counting screenshots.
Files and feedback, attached to each other
Clients attach the file they're commenting on directly to the ticket, so their note and the asset it's about never end up in separate places. Uploads are checked for file type and size before they land in your queue.
A portal clients actually use
Clients get their own login to leave notes, check what round you're on, and see your reply — no new app to install, no account for you to manage on their behalf.
Three steps. No new tool for clients to figure out.
Set up a request type for revisions
Use the free ticket dashboard as-is, or build a Pro template like "Design Revision Request" so clients know exactly where to attach files.
Share your portal link
Clients log in, open a ticket, and attach the file and their note together — the first submission is already usable.
Reply in the same thread
Every back-and-forth stays on that one ticket, so nobody has to scroll a DM history to remember what round two was about.
Two ways to get client feedback out of your DMs.
Do it yourself — it's free
Install Supportivo from WordPress.org and set up your feedback portal yourself with the guided wizard. Free forever, no credit card.
Get Supportivo freeWe'll set it up for you
Send us your site and we'll configure the client portal and revision-request workflow for your studio.
We'll set it up for you