Customer support software that lives on your own website.
Supportivo brings customer support and ticketing into the website you already have — every request, reply, and follow-up in one organized place instead of scattered across email and DMs. It installs directly on the website you already have — most websites run on WordPress — so there's nothing new for you or your clients to learn.
Everything a help desk tool does — inside the site you already run.
One shared inbox for every request
Every ticket lands in a single dashboard with statuses — open, waiting on client, pending, closed — priority levels, and staff assignment, so nothing gets lost between inboxes.
A self-serve portal for your clients
Clients get their own login to submit tickets, check status, reply, and upload files — no extra app for them to install, no extra account for you to manage.
Response-time targets by priority PRO
Set a response-time target for each priority level, and a deadline is calculated the moment a ticket comes in — so you know what's due, instead of guessing.
Three steps. No new software to learn.
Install
Add Supportivo from the WordPress plugin directory, or upload the ZIP from getsupportivo.com.
Activate
Turn it on and let the setup wizard walk you through categories, staff, and response-time settings.
Send clients the link
Share your portal page, or add it to a page you already have. Clients submit their first ticket in seconds.
Two ways to get Supportivo running.
Do it yourself — it's free
Install Supportivo from WordPress.org and set it up yourself with the guided wizard. Free forever, no credit card.
Get Supportivo freeWe'll set it up for you
Send us your site and we'll install, configure, and connect it to your existing pages for you.
We'll set it up for you