Track billable hours automatically, so your invoice never runs on memory.
You answered three quick questions for a client this week. None of them got billed, because none of them got written down. Supportivo turns every reply into logged time against that client's account, automatically, so the invoice at the end of the month is a report you pull instead of a guess you make — and your clients see the same plain-language ticket system you'd want if you were the one hiring a freelancer.
Support time, tracked the moment it happens — not rebuilt from memory.
An hours ledger that runs itself
Every ticket you work draws down from that client's support-hours balance automatically, with a concurrency-safe ledger behind it — so two things happening at once never double-count or lose time.
Sell support hours without building a shop PRO
Package support hours as WooCommerce products — one-off blocks or recurring subscriptions — and minutes get credited to a client's balance automatically the moment their order completes or renews.
Clients see a balance, not a black box
Clients log into their own portal to check how many hours they have left and what they've used them on — the kind of plain, no-jargon answer that heads off the "how many hours do I have?" email.
Three steps. Nothing to explain to your clients.
Turn on support hours
The free hours ledger works with manual crediting; connect WooCommerce (Pro) if you want to sell packages directly.
Answer requests through tickets
Every reply you log against a ticket draws down the client's balance — no separate timesheet to fill in after the fact.
Pull the report, not the memory
At invoicing time, the balance and usage history are already there, in the client's account, ready to check.
Two ways to get billable hours tracking itself.
Do it yourself — it's free
Install Supportivo from WordPress.org and set up hour tracking yourself with the guided wizard. Free forever, no credit card.
Get Supportivo freeWe'll set it up for you
Send us your site and we'll configure hour tracking and, if you want it, WooCommerce packages for your clients.
We'll set it up for you